Check in counters are located on the left side the terminal.

Money Exchange

Money can be exchanged at the Travelex store inside the terminal building.

Business Services

There are business facilities located in the Air New Zealand Koru lounge, for eligible passengers.

Internet Access

The airport offers an internet lounge with 16 computers, located beside the international arrivals area. Internet time can be purchased at the airport help desk. Queenstown Airport also provides 1 hour free Wi-Fi anywhere in the terminal for every 4 hour period. If you need more than 1 hour's Wi-Fi, you can use our internet lounge.

Family Facilities

The parenting room, located next to the airport help desk, provides facilities, including change tables, microwave and toys, for all travellers to use free of charge. There are also change tables in most of the public toilets throughout the terminal.


Bag storage lockers are available in the baggage claim area, at a cost. Oversize items (such as skis) can be stored at the airport help desk for a fee.

Airline Lounges

The following airlines have lounges located within the airport. For access to specific lounges, refer to your airline.

Air New Zealand - The Air New Zealand lounge is located on the first floor of the terminal building. The lounge opens 1 hour before the first domestic flight departs and remains open until the last flight departs. Lounge facilities include light refreshments, bar facilities, reading material, TV and business facilities. The lounge is available to Koru Club members, Virgin Australia Gold Members and Star Alliance Gold members.

The following airlines reach Queenstown Airport. Don't see the airline you are looking for? Talk to a consultant to book your Queenstown flights with your preferred airline.

There are a number of hotels located within close proximity to Queenstown Airport.